MyLaurier Webmail is a package of web applications that includes Webmail and Calendar, as well as helpful tools such as Documents and Chat. MyLaurier Webmail also provides over 7.4 gigabytes of email storage, thus providing students with increased operating space.
Gathered below are FAQs regarding the new myLaurier Webmail accounts. If you have questions or concerns that are not covered in the FAQs, please consult Laurier’s ITS Helpdesk.
Your username and password will remain the same as your Novell username and password.
Yes. Your email address will now be in this format: Novellusername@mylaurier.ca
Your GroupWise email will still be active for the foreseeable future. However, it is important to note that all emails sent to your @wlu account will be automatically forwarded to your myLaurier Webmail account. It is recommended that you periodically check your GroupWise inbox in the coming months for any stray messages.
What happens to email that is sent to my @wlu.ca account?
If email is sent to your @wlu.ca account from an external (to Laurier) account there is a program in place that will automatically direct it to your @mylaurier.ca account, without going to your @wlu.ca account. If someone from within Laurier emails you it will go to your @wlu.ca account and also automatically be forwarded to your @myLaurier.ca account.
Yes. Your myLaurier email is now the primary address that the university will use to communicate with you. Personal Gmail accounts are different than your myLaurier Webmail account, which is your official Laurier account.
As of August 30th, all correspondence from the University will be done through myLaurier Webmail. All students will be migrating to the new accounts, and once this move is complete, all GroupWise accounts will be disabled. You will be given advance notice of this.
No. Google will not read your email.
No. MyLaurier Webmail will be free of advertisements.
MyLaurier Webmail is part of a suite of applications called Google Apps for Education, which is a free service available to Colleges and Universities. Thus, it is not the same as a standard Gmail account.
Yes. However, students will be responsible for the receipt of email sent from the University to their myLaurier Webmail account. Laurier cannot guarantee the delivery of forwarded email.
Students can also forward mail from their myLaurier Webmail account to another preexisting account. To learn how automatically forward mail to a preexisting account click here.
Please go here to check which myLaurier Webmail services will work with your device. ITS does not provide support for mobile devices.
No. Messages stored in the Trash label for more than 30 days will be automatically deleted and unable to be restored. You can only restore messages in your Trash label that are less than 30 days old. Remember, ITS will be unable to access and/or restore deleted messages.
At this time, the service will only be provided for students.
No. The University will still use Microsoft Office applications.
The Applications currently available include: Mail, Calendar and Documents. We are currently investigating other Applications that will be enabled if they are determined to be appropriate for the University.
Your myLaurier Webmail account has approximately 7.4GB of storage. This amount is significantly higher than the current GroupWise account.
No. I:/ drives will not be affected when myLaurier Webmail launches. Although GroupWise email accounts will be phased out, logging on to the Novell network drives will stay the same.
As with all email systems, it is almost certain that your myLaurier Webmail account will experience small periods of downtime. However, this downtime should be limited and not last for long amounts of time. Remember to always store important messages in an external source in case any email problems should occur.
Yes. There are ways to check your myLaurier Webmail account using several different email clients. Most of this information can be found online.
Information on Outlook can be found here
Information on Apple Mail can be found here
Information on Thunderbird can be found here
Using Filters allows users to efficiently organize incoming mail. The filter option automatically labels, archives, deletes, stars, and forwards your mail. The filter option can also be extremely helpful for those looking to minimize spam mail. Through using a combination of keywords, senders, and recipients, users are able to predetermine where mail will be placed before it arrives in their Inbox. For instance, emails sent from a certain professor might be filtered to always have the label “School”. Through using filters, emails from that professor will always be pre-labeled, and as such, stored in the “School” label. For more information on filters, click here.
Labels work similarly to folders, but with the added bonus that an email can be applied to multiple layers as opposed to a single folder. For example, you can apply both a “School” and “Personal” label to one email. When you search for the email later, it will appear under both the “School” and “Personal” labels, but would still be considered one message. In essence, Labels are a simple way of categorizing your emails, making them easy to find and sort. For more information on labels, click here.
Your contact list can be used to efficiently communicate with your friends and classmates. Using your customized contact list you can send invites to calendar events, share documents and participate in real-time chats. You can also organize your contacts into groups, making the management of multiple contacts easier. For more information on contacts, click here.
Sharing Calendars allows your friends and classmates to view your own customized calendars, as well as share personal calendars with you. Through shared calendars you will now know when your friends, classmates, and group members are free or busy, making scheduling much easier.
Calendar utilizes customizable reminders that you can use for meetings, assignments, exams, etc. You can also choose to receive event reminders through SMS messages, emails, or popups within Calendar.
Email is generally not considered a secure communication medium as it is sent over the Internet.
Webmail that is secured by HTTPS (SSL/TLS) effectively secures your login credentials (username & password) and prevents someone from accessing or using your account.
Always sign out of your myLaurier account at the end of your session. If you do not make sure to sign out, the next person who uses the computer may be able to access your information.
Technical support is provided at both the Waterloo and Brantford campuses.
For technical support at the Waterloo campus contact: email@example.com
For technical support at the Brantford campus contact: firstname.lastname@example.org
At the time of migration, your myLaurier Webmail account will optimally run under the following browsers:
• Firefox 2.0 or higher
• Microsoft Internet Explorer 7.0 or higher
• Safari 3.0 or higher
This website and Google’s Apps Help Site should be your main help resources. The ITS Helpdesk will host a series of drop in sessions to educate students about the myLaurier Webmail accounts. You can also contact the ITS Helpdesk with additional questions.
Email migration is the process of moving email from one account to another. Although it is a fairly easy process, most email migrations suffer from a few issues, especially when email is being transferred from one email service to another. In order to make the transition from GroupWise to myLaurier Webmail easier, students are advised to do the following.
Would I have to create new folders in myLaurier Webmail or would it seamlessly transfer from one to the other?
Since myLaurier Webmail utilizes Labels instead of Folders you will more than likely have to reorganize your emails into new Labels. However, careful use of myLaurier Webmail's Filters system can make this process quite effortless.
All students attempting to migrate to their new myLaurier Webmail account will be placed into a queue. Since there will a large influx of students attempting to migrate, the process may take up to a week. As such, students are reminded to remain patient if the migration process does not complete itself within a few days.